Frequently Asked Questions for Tutors

1. Who can register as a tutor?
2. How do I get tuition assignments here?
3. How much do I have to pay to Start Tuition?
4. Do I need to do anything after I have been confirmed as a tutor?
5. What should I take note of, for the first lesson?
6. If I do not want to continue with the tuition after I've accepted it, what should I do?
7. How does Start Tuition use the information I provide of myself?
8. I'm unable to access 1 of the following pages: Tuition Assignments page, Login page, or Register as a Tutor page

See here for General FAQ.

If you have other questions, contact us at Team@StartTuition.sg.

1. Who can register as a tutor?

   Tutors must

   • be a Singapore citizen, Singapore Permanent Resident, or hold a valid Student Pass,
   • at least 18 years old
    

2. How do I get tuition assignments here?

   You need to be registered as a tutor with us. Sign up here.
   
   During registration, you provide your tuition experience and preferences (e.g. which level and subjects you would like to teach, which locations you are willing to teach at), and any other useful information of yourself.
   
   You can apply for open assignment online, check our Telegram channel for instant updates, or wait for coordinators to notify by SMS.
   
   If it's a match, the agent will confirm the assignment with you by passing you the parent's contact information and full address.
    

3. How much do I have to pay to Start Tuition?

   Start Tuition charges a 50% commission on the first month's tuition fee. At the end of the first 4 weeks, the parent will pay this 50% directly to Start Tuition. The other 50% will be paid directly to you.
   
   Thereafter, you will receive the full 100% directly from the parent.
    

4. Do I need to do anything after I have been confirmed as a tutor?

   You would have received the confirmation with the parent's contact information and tuition address. If you want to reschedule the first lesson, or get more information about the student, feel free to contact the parent directly. Otherwise, no action is needed from you.
    

5. What should I take note of, for the first lesson?

   On the actual day before the class starts:

   • Prepare photo ID and academic credentials for parents' verification
   • Dress appropriately & professionally
   • Be on time – research on the location if unfamiliar
   • Request for an open area especially when tutoring students of the opposite gender, if possible

   After the class ends:

   • Discuss with the parent to give some post-lesson comments and take feedback
   
    

6. If I do not want to continue with the tuition after I've accepted it, what should I do?

   This should only be done as a last resort, after you have tried but are not able to work out any alternate arrangement with the parent, as this can be highly disruptive to the child's progress.
   
   You should inform the coordinator who contacted you for the assignment, providing the reason for the termination. The coordinator will inform the parent of your decision, if you have not already done so, and arrange for a replacement for the parent. It will be best if you can refer someone who is keen and able to replace you.
    

7. How does Start Tuition use the information I provide of myself?

   We conduct our business in compliance with Singapore Personal Data Protection Act. Please refer to the full Policy here.
    

8. I'm unable to access 1 of the following pages:
   1) Assignments page at https://starttuition.sg/tuition-assignments/
   2) Login page at https://starttuition.sg/login.php
   3) Register page at https://starttuition.sg/register.php
   
   I get a Maintenance message, or, "Oops! We can't find the page you are looking for".
   

   It's likely that your browser is caching the wrong page. You will need to clear the cache on your browser. Here are some examples:
   
   1) If you're using Chrome on your mobile phone,
   a) On a new tab, go to "History"
   b) Click on "Clear Browsing Data"
   c) Click on "Cached images and files" checkbox and click on "Clear Data"
   
   2) If you're using Chrome on your computer,
   a) On a new tab, type: chrome://net-internals
   b) On the right of the top red status bar, click on the down arrow ▼ to open the drop-down menu, and under the "Tools" group, choose "Clear cache"
   
   3) If you're using Firefox on your computer,
   a) On a new tab, hold ctrl-h to open your History sidebar
   b) Search for StartTuition.sg.
   c) Right-click on any result to open the drop-down menu, and choose "Forget about this site".
    

If you have other questions, contact us at Team@StartTuition.sg.